Wednesday, November 25, 2009

Question

My company collects credit applications from customers. The form requires them to give us lots of financial information. Once we're finished with the application, we're careful to throw them away. Is that sufficient?

NO. Have a policy in place to ensure that sensitive paperwork is unreadable before you throw it away. Burn it, shred it, or pulverize it to make sure identity thieves can't steal it from your trash.

Sunday, November 8, 2009

What Are Records?

What are records?

Records are the evidence of what the organization does. They capture its business activities and transactions, such as contract negotiations, business correspondence, personnel files, and financial statements, just to name a few.

Records come in many formats:
- physical paper in our files
- electronic messages
- content on the website, as well as documents residing on PDA's, flash drives, desktops, servers
- information captured on various databases

When there's a lawsuit, all of these, including copies that individuals have retained or deleted, may be identified as a discoverable.